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Built inside the UBC community

Trusted care
is coming to UBC.

Launching September 8, 2026

Verified caregivers. Every booking insured. Built by a UBC student, for UBC families.

No subscription. You only pay when care happens.

UBCVancouver TorontoMontreal LondonDubaiSingapore
Certn verified caregivers
Every booking insured
Verified before booking
Available Now in minutes
What we heard from 30 parents

The problem is real.

We surveyed parents across Canada before writing a single line of code. Here is what they told us — in their own words.

93%
said trust and safety is their #1 challenge
67%
have never used any care platform — nothing felt safe enough
83%
would pay more for a genuinely pre-vetted caregiver

It's all in the name.

Neola. New. Youthful. Young one.

Every member earns their place and their name. Goers are parents — the ones who move. Neos are caregivers — background checked, ID verified, with a standing record that shows up every time they do. Nenes are the young ones at the center of everything. Together, they are all Neolas.

For the ones you return to. For the youthful who care for them. For the parents whose new adventures await.

No Neola left behind.

I simply do not trust people I do not know with my children.

Neola verifies both sides. Every Neo completes a full background check and ID verification. Every parent verifies their identity too. Both sides are known before they meet.

Parent survey respondent · Vancouver

How can I trust a complete stranger? That she will not take care of my child or hurt her.

Every booking is insured from the moment care begins. Live safety check-ins during every session. Community standing records that track behaviour over time.

Solo parent · Survey respondent

It's hard for me to leave my child with a stranger for safety reasons, especially when abroad.

The Neo credential travels. A verified Neo at UBC carries the same standard in London, Dubai, or Singapore. Wherever you go, the community comes with you.

Travelling parent · Survey respondent

Not knowing them well and how they would interact with my children.

Community standing is longitudinal — not just a rating. Every booking, every review, every interaction builds a record you can actually read.

Parent · Survey respondent

Neola Husbands — Founder and CEO of Neola, UBC Alumna

"I patched care together for years as a single parent completing a double degree at UBC — 2,000 miles from family. I thanked God every time it worked out. Neola is what should have existed instead."

Neola Husbands
Mother of a world-class traveler · UBC Alumna · Board of Directors, DCI Canada · Intel Innovation 2023 ·
Built at UBC
How it works

Three steps to go.

Verify once. Book instantly. Go. Your Nene is in good hands and the booking is insured from the moment your Neo arrives.

01
Verify once.
ID check. One time. You're in the community. Every Neo has done the same.
02
Book instantly.
Available Now or schedule ahead. Tap confirm. Your Nene is sorted.
03
Go.
Insured visit. Live check-in. Your phone says go — and means it.
Transparent pricing — always
Caregiver rate (3 hrs, example)$60.00
Service fee$6.00
Insured visit
Booking covered
$2.50
Total$68.50

No subscription. No monthly fee. No membership. You pay when your Nene is in good hands — not before.

* Pricing shown is for illustration only. Actual rates set by each caregiver.

UBC CWL authentication required. Verified UBC community members only.

For caregivers at UBC and beyond

Be a Neo.
Fund your next chapter.

You are already doing this work informally. Neola gives it a name, a verified credential, and a community that travels with you — from UBC to wherever you go next.

Verified credential
Full background check and ID verification. Parents see it before they book. Your credential is yours — it travels city to city.
Flexible around class
Mark yourself Available Now when you have bandwidth. No minimum hours, no penalty for gaps.
Earn at the top of the campus pay range
You set your rate. Neola takes 20% — half what other platforms charge. A $25/hr rate means $20 in your pocket, on your schedule.
Standing that builds
A professional reference that builds itself — and means something after graduation.
What caregivers told us — and what Neola does about it
→
"Low pay rates" — the number one challenge for caregivers on existing platforms
You set your rate. Neola takes 20%. That includes insurance on every booking.
→
"Finding trustworthy families" — cited by multiple caregivers surveyed
Parents verify their identity before their first booking. Both sides are known. You are not showing up to a stranger's home blind.
→
"App didn't work right half the time. Recommended jobs already filled." — Care.com user
'Available Now' means available now. No phantom listings.
UBC students: If you love working with children — whether that's your field of study or something you're naturally good at — Neola was built with you in mind. Earn at the top of the campus pay range, on your schedule. A verified credential you keep after graduation.

Be among the first verified Neos at UBC. We'll be in touch before we launch.

Be first when Neola arrives at UBC.

Join the waitlist. Tell us who you are. We'll be in touch before we launch.

You're on the list. We'll be in touch. Go.

goneola.com/ubc/ · No spam. Just your spot.